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Testimonials
"Recently had a CCTV and some following work carried out by Drainsmart. Every team member working on the job (Jake, Barry, Mitch, Denny & Kelsey) have been very friendly & helpful. As a first time homeowner, who wants to understand how everything works, I really appreciate the time the team took to explain everything to me. Jake in particular was a huge help and even helped me out with my kitchen sink and liaised with other tradesman visiting the property whilst I was at work. The whole team were a joy to deal with and a massive credit to this company!!! Thanks for all your help."
Bradley on Google, CCTV Drain Inspection and Drainage Repairs in Brixton, SW2
"Ed and Jack just finished a job. Very polite and professional. Left the site very neat and tidy."
Thomas on Google, Gully Replacement and CCTV Drain Survey in Clapham, SW4
"These guys are absolutely brilliant, I can't recommend them enough. From my first phone call to receipt of my final survey the service was impeccable, and super speedy. Thank you Drainsmart team."
Sam on Google, CCTV Drain Inspection in Lewisham, SE13
"Great experience with Drainsmart having a CCTV survey carried out they were helpful on the phone explaining the process to me and getting it booked quickly. Would definitely recommend to family & friends."
Avril on Google, CCTV Drain Survey in Orpington, BR6
"Drainsmart are very helpful and efficient, had a blockage in my toilet, and drainsmart sent someone the same day. Ed was extremely pleasant and had the job done in no time. Highly recommend"
Charlie on Google, Blockage Clearance in Bromley, BR1
"Having major renovation done SW14 , so was advised to get drain survey done by our architect. These guys came highly recommended and arrived promptly and were very polite and efficient.
Drain survey turned up interesting things a crack pipe and neighbours surface water running down our side . Well worth getting it done early into project as helps to prepare for future work.
Would recommend this company to anyone."
Peter on Google, CCTV Drain Investigation in East Sheen, SW14
"I have used this company twice before and will do again. Their surveying skills proved my own property sound a potential purchase would be probably unwise and am waiting on another now. Communications great.. very friendly staff. Highly recommended."
Graham on Google, CCTV Homebuyers Drain Survey in Shirley, CR0
"Drainsmart were excellent. First, there was the speed with which they arranged the appointment; I really didn't expect next day but they managed this. The team arrived within the time slot and were very nice to deal with. They then sorted the problem, showed me the cause and cleared up. I'm so pleased with the service and would happily recommend them."
Malcolm on Google and Trustpilot, Blockage Clearance in Catford, SE6
"Responsive, knowledgeable and comprehensive! Thank you Tony for taking the time to chat through all our questions"
Freddie on Google, Drainage Survey in Balham, SW12
"Drainage work was carried out recently on our estate and the work was performed to a very high standard. The workers on site were tidy, polite and flexible when we had to increase the scope of the works at short notice. A vert professional firm and I would highly recommend them"
Simon on Google, Drainage Repair Works in Beckenham, BR3
"I live locally and recently bought a property with dodgy drains and a historic rat problem so contacted Drainsmart to do a survey to see what was down there. They organised a prompt visit, visited and provided a good survey of the property and also replaced a historic leaky Victorian drain despite the pouring rain. Very good service, I would use them again and would recommend them."
Rose on Google, CCTV Drain Survey and Drain Repairs in Anerley, SE20
"Drainsmart offers first class service at a reasonable price. The works are a team and like a family. Always putting the customer first. The sincerity and professionalism is impeccable. Why go anywhere else when these are simple top of the bunch. I've extremely happy from start to finish from the moment you pick up the phone until the job is done. Supportive, kind and genuinely a great company."
Charles on Google and Checkatrade, Drain Repairs in Wood Green, N22
"We were recommended Drainsmart by our surveyor when buying a new property and they have been excellent. Tony was generous with his time and advice and laid our options out very clearly for us. It turned out there was quite a lot to do and they have recently completed the first phase. I have to say they have been outstanding. The people who came to do the work were on time, professional, and did a great job. It was pouring with rain when they came, and despite that they cracked on and went to a huge amount of trouble to tidy up after themselves. They made sure we were happy before they left. I can't comment on price as we didn't shop around as we were instantly impressed with their professionalism and they actually - correctly - challenged the advice given by the home vendors insurance appointed alternative. With things like this, it's really about peace of mind and that's what we got and we certainly feel like we got good value for money. Highly recommended."
Matthew on Trustpilot, CCTV Drain Survey and Drain Remedial Works in Esher, KT10
"Professional job done at affordable price! Great company to deal with having done an excellent job at a good price."
Bryan on Trustpilot, CCTV Drain Survey in Richmond, TW1
"Used Drainsmart for a trace and mapping survey on a residential property in Rainham , Kent . Found them to be quick to respond to my queries , helpful and with attention to detail . The two Drainsmart employees who attended the site and did the survey were punctual , polite and helpful . A good company to work with."
Ventsislav on Trustpilot, CCTV Drain Inspection and Electronic Sonde Tracing in Rainham, ME8
"Drainsmart completed a pre-purchase video drain survey for me in Chiswick, London. The work was carried out within a few days of first contacting them, and a professional report received the day after the inspection. I would have no hesitation in recommending them."
Alan on Trustpilot, CCTV Drain Investigation in Chiswick, W4
"Very helpful and efficient. We had a very old gutter drain that was leaking underground with water penetrating the cellar wall. They excavated and replaced about a metre of piping, relined another two metres of pipe and then replaced the gully. All done in a small space without damaging the plants. And the price was very reasonable."
Susan on Google, Drain Replacement and Drain Lining in Brixton, SW9
"Good communication. Good price. Swift provision of the survey information. Comprehensive Report. Survey undertaken in hackney for a ground floor extension."
Mark on Google, CCTV Drain Inspection in Stoke Newington, N16
"Had a CCTV survey on my drains carried out by Tony and his team . I was particularly impressed by on onsite team who from start to finish kept me updated on how things were going and were happy to answer any questions. I would recommend them to anyone who is looking for a survey at a reasonable price."
Nick on Trustpilot, CCTV Drain Investigation and Drain Repairs in West Wickham, BR4
"Great service. Very quick and detailed report."
Michael on Google, CCTV Drain Survey in Honor Oak, SE23
"We used Drainsmart for a CCTV drain survey: excellent service from start to finish: quick, easy communication with the booking team, good availability of appointments, courteous and efficient engineers visiting our property."
Alessandro on Google, CCTV Drain Survey in Fulham, SW6
"Very swift engagement with the company, punctual and along with a very straightforward report issued promptly - this was a very professional experience. The drainage engineer couldn’t have been clearer about the issues in the property, which was more than helpful for us. I’d use this company again in a flash. It was a great service, everyone at Drainsmart has been so accommodating and your survey clarified our position on the buying of that particular property."
Deirdre on Trustpilot, CCTV Drain Survey in Islington, N4
"Great service, delivered as arranged! Good customer service, kind and responsive. I have also received by post the hard copy of the outcome of the visit as well as the digital copy. Highly recommend it for unbeatable price list!"
Fabio on Google, CCTV Drain Survey in Walthamstow, E17
"Fantastic service. The lads who came to do the job were prompt (early even), polite and brilliant.
Totally recommend these guys"
Aidan on Google, Blockage Clearance in Beckenham, BR3
"Prompt and fair pricing in advance, good paperwork and operatives were polite hardworking and diligent"
David on Trustpilot and Checkatrade, CCTV Drain Survey and Drain Repairs including Structural Soft Felt Lining in Blackheath, SE3
"The staff are quick to respond, helpful and professional, I was able to organize a CCTV Drain Survey within 3 days and had the full report within a week, would recommend!"
Martin on Google, CCTV Drain Survey in Streatham, SW16
"Prompt response to my query, available the next day, polite and efficient team on site. Would recommend. Competitive quote."
Joanna on Google and Checkatrade, Blockage Clearance in Blackheath, SE3
"Easy to deal with and effective, on this occasion sorting out a blocked drain with their pressure hoses."
M on Google, Blockage Clearance in London
"Very satisfied with the service provided by Drainsmart. Having been instructed to carry out a drains test, they identified a problem with the condition and routing of the pipework, provided a solution and carried out the required works. Having spoken to with Tony on a number of occasions and met with their operatives over 3 visits, I was very impressed with their knowledge, professionalism and level of service. They always arrived on time, finished within schedule and reinstated block paving to a good standard. Highly recommended"
Trevor on Google and Trustpilot, CCTV Drain Survey and Drainage Repairs in Croydon, CR0
"First of all my sincere thanks to Tony and Team to keep the very high standard of quality work. The Engineers - Ed Fabian and Jack Millard are excellent and too good with what they are doing.
Pls keep continue doing the good work and help people’s at the time of their need like your team is exactly doing. God bless and 100% to both engineers again."
Saurin on Google, Drain Repairs in Watford, WD19
"Drainsmart were excellent in everything they did. They conducted a prompt and thorough survey and provided me with the results using clear explanatory materials. Repair works were carried out promptly and to a high standard. I was very impressed. Super!"
Tom on Google, CCTV Drain Investigation and Drain Repairs in Sydenham, SE26
"Drainsmart provided a comprehensive CCTV survey report of an extensive drainage network and subsequently undertook a wide range of drainage remedial works that were good value and undertaken in a professional and courteous manner. I have no hesitation in recommending them."
Graham on Google, CCTV Drain Inspection and Drainage Repairs in Kingston-Upon-Thames, KT2
"They are the business. Professional and knowledgable. Very happy with the job"
Kerry on Checkatrade, High Pressure Water Jetting and CCTV Drain Survey in Forest Hill, SE23
"Excellent service. Quick and efficient and operatives very friendly."
Nick on Google, CCTV Camera Inspection in Sydenham, SE26
"The boys were brilliant! We had another company come in, and they took 2 days to do the job but couldn't complete it. These guys came over late Friday afternoon, and it only took them 20 minutes to finish the job. Brilliant job, guys!"
Client on Google, Blockage Clearance in Chislehurst, BR7
"Drainsmart were very prompt ,very thorough ,very helpful and delivered a comprehensive and detailed report . We would definitely recommend."
Alys on Trustpilot, CCTV Drainage Survey in East London, E8
"Had a great experience. Very clear and timely communication around the scope of work, fees, arrival times etc. Work was carried out as planned. Reports were generated very quickly. Would recommend."
Krys on Checkatrade, CCTV Drain Inspection in Sevenoaks, TN15
"We had pea shingle causing a blockage in the U bend in our inspection chamber. Drainsmart did a video inspection of our drains which revealed a collapsed joint under our kitchen extension. Jake and Barry arrived a couple of weeks later - they did another video review with me watching over and we decided that rather than a patch repair a full internal sleeve would cover a couple of other minor issues and long term would give greater peace of mind. After a quick phone call the quote was revised and Jake asked if I would like a few days to consider it, which I declined. Jake was easy to talk to, informative and very thorough. The sleeve was fitted then Barry copied the 'before and after' video drain scans onto a memory stick for me. Job done with no fuss and no digging!
Thanks – Excellent from start to finish."
Martin on Google and Trustpilot, CCTV Drain Survey and Drain Repairs in Shirley, CR0
"As always I found with Drainsmart, they are professional and provide a top service with respect of Client & Property, and would be happy to recommend"
John on Google, Blockage Clearance in West Wickham, BR4
"Very prompt professional service with clear communication. Would recommend."
Chris on Checkatrade, CCTV Drain Survey in Thames Ditton, KT7
"Had drain survey done which was great service and the drawings are top 🤙"
Mr Wicks on Google, CCTV Drain Inspection in Mitcham, CR4
"Quick and detailed. The survey for my house purchase was turned around within 48 hours. Really pleased with the service and the level of detail in the final report."
Adam on Trustpilot, CCTV Drain Survey in East Dulwich, SE22
"Very professional and a quick turnaround time on the report. Thanks guys."
Andrew on Google, CCTV Drain Survey in West Norwood, SE27
"Jim came from DrainSmart and did great job on our blocked drain, there a couple of hours and all sorted. Highly recommend!"
Martin on Checkatrade, Blockage Clearance in Bromley, BR1
"Quick and efficient service by Drainsmart. Would recommend."
Jonathan on Google, CCTV Drain Inspection in Putney, SW18
"Great surveyors. So glad I landed on them via Google"
David on Google and Trustpilot, CCTV Drain Survey in Mitcham, CR4
"Timely turnaround and very useful report/drains map. Would use again/recommend."
Oliver on Google, CCTV Drain Investigation in Battersea, SW11
"An excellent experience. Prompt service throughout, delivered effortlessly and with a smile. Something of a novelty in today’s world of delay, expense and queues."
Keir on Trustpilot, CCTV Drain Inspection in Blackheath, SE3
"They are a very courteous, professional and efficient. We had a CCTV survey and relining of our drains, all with minimal disruption. I would highly recommend this company."
Liza on Checkatrade and Trustpilot, CCTV Drain Survey and Drain Repairs including Drain Lining in Weybridge, KT13
"I chose Drain Smart based on being registered with he National Association of Drainage Contractors and online reviews, and I feel I made the right decision. The team were really polite, helpful, honest and went the extra mile to help me resolve my problem. They showed me what they were doing, what they had found (thankfully nothing) and ways forward (useful practical day-to-day advice about my drains). They were so thorough on the day that I was able to plan my next steps there and then. The final CCTV report came super quick and is really helpful. Overall, I was very pleased by the service on offer."
Helen on Google and Trustpilot, CCTV Drain Survey in South Norwood, SE25
Very good, efficient job and quick response.
Samuele on Google, CCTV camera inspection in Tower Hamlets, E14
"A brilliant company and service, when sorting out our blocked internal drain within the home and having to deal with hundreds of drain flies during the process. Very polite and knowledgeable"
Tracey on Google, Trustpilot and Checkatrade, Blockage Clearance in Bromley, BR1
"We used DrainSmart for a CCTV drain survey ahead of purchasing our house. The survey identified issues with the drains that needed rectifying and after completing our house purchase we instructed DrainSmart to complete the work. This included milling using Picote machinery to cut through cement intrusion and tree root penetration, high pressure water jetting and adding soft felt lining to ensure everything was water tight. The team arrived on time, were friendly and courteous, worked quickly and left everything as tidy as when they had arrived. We'd highly recommend!"
Leah on Checkatrade, Drain Survey and Drain Repairs in Sutton, SM1
"Drainsmart installed some new gullies and shifted the existing soil pipe and rainwater pipe locations so we could have the drainage sorted before starting a kitchen renovation project. I went back to Drainsmart after an earlier positive experience with a CCTV survey and small repair job.
Tony and team saved us money by simplifying the connections to Thames Water (and thus minimizing fees payable). They took care of some extra above-ground pipework that needed sorting but would not normally be in scope. The clean-up was very neat and tidy. The guys that came to our house were all incredibly polite, respectful and friendly. We really appreciated their thoughtfulness on a number of occasions while they were there. Finally, when the Building Control inspector came to review the work he made a point to tell us how impressed he was with the quality."
Drainsmart do a great job and I wouldn't hesitate to use them again."
Jeremy on Google, Drain Survey and Relocation of Drainage in Lewisham, SE13
"Carried out a survey followed by remedial works to some below-ground drainage at our premises. Professional and effective service with good communication throughout. Prices were very reasonable for the works also. We would definitely use Drainsmart again in the future."
Samuel on Google, Drain Survey and Drain Repairs in Highgate, N19
"Super company. This company has done serrious drainage work for our Church no problems since. We called them to clear a blocked gully it’s easy to book, they come on time and are very tidy. The price they quoted was the price we paid. Plus they checked the cleaned drain was flowing to its inspection chamber."
Nick on Google, Checkatrade, Trustpilot and Facebook, Drainage Repairs and Blockage Clearance in Norbury, SW16
"We had consistent problems with our external drains and Drainsmart conducted investigations with CTV and then recommended a solution. This involved replacing old drains which were underneath a patio area. The work was done to the highest standard, the problem entirely solved but also the patio slabs were restored even better than before !! Great work by a great team who clearly knew what they were doing, were clean and efficient (despite heavy rain!) and altogether very good value for money."
Deian on Checkatrade, Drain Replacement in Beckenham, BR3
"Cannot fault Drainsmart! I recently needed some work done and had made several enquires with several different companies however when I came across Drainsmart I could not anymore happier. From the very beginning with the phone calls, emails and actual personal interactions, it was all very positive and the service provided was exceptional. Each member of the team was extremely friendly, approachable and willing to help with detailed explanations. When the engineers had arrived to conduct the works, their goal was to create the least amount of mess possible and to reduce the area of work to not damage any other part of the infrastructure. Not only were they keeping me updated as they worked, they communicated well amongst each other and me as the client. The work took 4 days to complete (compared to being told it would take 3-4 weeks from other businesses) and prior to leaving each day they would clean up so my property would not be left a mess. We all engaged very well, whilst having a laugh and good conversation about several things. I cannot fault a single thing about my experience and the work completed by Drainsmart. I would highly recommend doing business with them and I know for next time, I would not need to find anyone else to go to for business. Drainsmart all the way. The business and its team should be proud of the way they do business and conduct themselves."
Haseeb on Trustpilot, Drainage Dnvestigations and Drain Installation in Southall, UB1
"Easy to arrange, appointment very smooth, and report gave us everything we needed."
Sarah on Trustpilot, CCTV Drain Survey in Southwark, SE11
"Excellent customer service. good communication and going the extra mile to keep client informed. work completed on time and site cleared and left immaculate. Would thoroughly recommend"
Sue on Google, Drainage CCTV Camera Inspection and Drain Repairs in Beckenham, BR3
"Called in Drainsmart to trace the source of smelly water coming into our cellar. The technicians came when they said they would, and applied various investigative procedures - including camera and dye to a rainwater gulley. They soon found the source, and Jake and his team also identified and fixed a second problem with the aid of a camera. Inserting a lining inside the pipe to prevent any further leaks. Drainsmart are organized, knowledgable with good kit. I felt confident they were going to fix the problem permanently. They were organized, and efficient, and very tidy."
Barbara on Checkatrade, Drainage Investigations and Drain Repairs in East Dulwich, SE22
"On time for the appointment, pleasant staff who explained their findings. The high quality report on the state of the drains was available a couple of business days later, as promised."
Colin on Checkatrade, Drain Survey and Drain Repairs in Beckenham, BR3
"First class, professional job and good value for money. We needed an overflowing drain (water) to be unblocked. Drainsmart responded in record time, offered a good price, turned up within a few hours (though we had been prepared to wait) and the team was friendly, efficient, and did a thorough job removing materials which had accumulated over many years, long before we came here in 2021, and clearing the underground pipes. We are very pleased with the work and the tidyness of the site afterwards. Altogether excellent!"
Mr Hopkin on Trustpilot, Blockage Clearance in Beckenham, BR3
"I was very pleased with the service drain smart gave me when they were undertaking a survey prior to us starting the contract. I would not hesitate in recommending this company."
Steve of Retail Design and Installation Ltd, CCTV Drain Survey in Barnes, SW13
"Drainsmart arrived on time and carried out the survey without any issues. I was very pleased with the whole job."
Ms Gill on Checkatrade, CCTV drain inspection in Finsbury Park, N7
"Appointment was arranged fast. Guys were on time. No fuss, job got done. A huge relief."
Kate on Checkatrade, Blockage Clearance in Beckenham, BR3
"Mike and Ethan visited our house in early January as we needed to find out which which way our water / drains travelled. Mike took his time to explain certain aspects of what they were going to be doing and advised on what he thought would be the best possible solution to add a soil stack for when moving the bathroom upstairs. Would highly recommend Drain Smart, professional and efficient company with great customer service."
Jessica on Checkatrade, CCTV Drain Survey in Sevenoaks, TN15
"A Big Thank-You to Drainsmart… I would like to say thank to the Drainsmart Team for fixing my complicated drain problems I would also like to send a big thank you to Ed and the other gentleman that attended with him on the Wednesday 7th December (Sorry I can not remember his name) for their excellent service, they were polite, they kept us informed of what was happening and they were punctual on both days, a job well done!!! I would highly recommend Drainsmart to family and friends"
Stephanie on Trustpilot, Drainage Repairs in Mitcham, CR4
"Drain smart arrived bang on time and the two workmen who were assigned our job were lovely and incredibly polite. They assessed the problem and within twenty minutes our drains were flushed through and clear. No more baby wipes in this house. Great service."
Ellie on Google and Trustpilot, Blockage Clearance in Shirley, CR0
"Drainsmart are brilliant - again! I had my second drains problem in less than a year, a different one from the time before. Drainsmart arrived at the time they said they would. Jim knew exactly what to do and dealt with the issue. Thank goodness! I hope I never, ever have another drains problem, but if I do, I know exactly who to contact - Drainsmart."
David on Trustpilot, Blockage Clearance in Beckenham, BR3
"I had a problem which stemmed from the previous builder not closing off dead lines before completing extension. I spoke to Tony at Drain Smart and he was very helpful and giving with information and advice that even pest control wasn't able to give. He guided me what was needed to be done and his team were quick, proficient, tidy and polite when completing the necessary work thoroughly. I am very happy with the work and all of his advice as I wouldn't have known which way to turn to deal with the issue!"
Tony on Google, Drain Investigations in Beckenham, BR3
"A multi-skilled company. DrainSmart arrived to conduct a CCTV survey but departed on the same day having completely dealt with the serious problem shown up by the survey - the two operatives were multi-skilled and, having procured the necessary materials, did the necessary excavation, fitted the pipework and replaced the manhole and manhole cover to complete the job."
Chris on Trustpilot, CCTV Drain Survey and Repairs in Greenwich, SE10
"Exceptional speed, professionalism and detail"
Paul on Google, Drain Survey in Norwood, SE27
"Very happy with the service. Prompt and courteous, helpful and friendly. Also offered some good advice. Would recommend."
Stephan on Google, Drain Survey and Drain Repairs in Charlton, SE7
"Thank you for your quick and efficient service and your polite and helpful manner on the phone. My aunt is so relieved to have everything working again."
John on Checkatrade, Blockage Clearance in Beckenham, BR3
"Drainsmart had perfect customer service. They were efficient, polite and when things didn’t quite go to plan (an equipment failure totally out of their control) they dealt with it in the perfect way. They got in touch, rebooked at my convenience and expedited the report free of charge. I love companies with customer service like this. I will always recommend you Drainsmart for my experience! Thanks!!"
Stephen on Google, Trustpilot and Checkatrade, CCTV Drain Investigation in Clapham, SW11
"Jake and Barry arrived on time and were both polite and professional, carrying out the work quickly and efficiently. They also cleaned up the area they worked in before they left, it was most appreciated."
Ann on Checkatrade, Drain Repairs in Wadhurst, TN5
"Cannot recommend enough. The guys turn up on time every day, keep you well informed of what they are doing and what needs to be done next, and then tidy up before they leave. Whole process was transparent and fair."
Mrs S on Google and Trustpilot, Drain Repairs in Crystal Palace, SE19
"Just wanted to say a big thank you for the drain inspection, report and drawings provided. The inspection confirmed that our redundant drains were not sealed by our builder. As they were not sealed/cut, we had a "nasty" visitor that started chewing at the new underfloor insulation. Having the drawings and measurements helped us to find the redundant drains, after digging at the correct location, and cut and properly seal them (the measurements pointed out that one drain should have been really close to a concrete post and I thought they were wrong -> it turns out the measurements were correct). Thanks again and keep it up at the same level."
Paul on Trustpilot, CCTV Drainage Survey in Chislehurst, BR5
"Excellent service. Had a CCTV drainage survey carried out staff were friendly and well mannered staff & I received my report promptly. Having repairs carried out soon by Drainsmart and have no worries as I know they’ll do an excellent job!"
Ms Reeve on Trustpilot, CCTV Drain Survey in Orpington, BR5
The survey was thorough and they cared about what they were doing. Once we had the report their engineer was happy to talk about the various options and advise what needed to be done. We chose them to carry out the work and are very happy that we did. They helped us when we needed it.
Tony on Google and Trustpilot, CCTV Drain Survey and Repairs in Kingston-Upon-Thames, KT11
Broken sewer pipe and bad smell in the house. I had these guys round for a quote. Unlike other companies they didn’t try to charge to to have a look at my drain problem. The 3 engineers came in the morning to fix the issue, excavated the concrete, repaired several botched jobs by previous builders and they were all done by lunchtime. Bare in mind I had been quoted for up to 4 days work from other companies, I couldn’t recommend drainsmart enough. Thank you. Very fair pricing and extremely professional and fair.
John on Google, Checkatrade, Facebook and Trustpilot, Drain Repairs in Leytonstone, E11
"Excellent work, friendly staff no issues"
Michael on Checkatrade, Drain Repairs in Muswell Hill, N10
Great experience as always with Drainsmart. Highly recommend!
Amar from The London Planner on Trustpilot, CCTV Drain Survey in Romford, RM6
"Carried out substantial drainage works. Excellent service, including efficiency to carry out the works themselves and communication before, during and after."
Samir on Trustpilot, CCTV Drain Survey and Drain Repairs in Croydon, CR0
"Came out quickly, did exactly as promised!"
Benjamin on Google and Trustpilot, CCTV Drain Survey in Woolwich, SE18
"Drainsmart were recommended by my surveyor when I was buying a property and their survey was really helpful. When I subsequently had some work done, Ed and Jay who carried out the works, were efficient, considerate and tidy, and made sure that the end result was both functional and unobtrusive. Their knowledge and insight has been really helpful."
Claire on Google, CCTV Drain Survey and Repairs in Brixton, SW2
"The underground drain from my kitchen got blocked this morning. I called Drainsmart. They told me the engineer would come this afternoon. The engineer was Sam with his colleague Jack. They came and quickly diagnosed the issue. They dealt with the problem efficiently - explaining to me with a smile what they were doing and why. My drain is now unblocked. Dealing with Drainsmart was so easy and they were effective. I am really grateful"
David on Trustpilot, Blockage Clearance in Beckenham, BR3
"They did a good job at a competitive price. The guys came on time and were quick and efficient. They put down protection on the floors and were generally respectful of the house. Recommend"
Julie on Trustpilot, Manhole Cover Replacement in Haringey, N4
"All good, survey was efficiently and quickly organised. Survey seems comprehensive, and was clear. Friendly too."
Ian on Trustpilot, CCTV Drain Survey in Croydon, CR0
"Did a great job replacing a broken manhole cover and took the old one away. Was the best quote I found and they sorted it out very quickly. Very tidy work cementing in a new manhole cover. Well pleased."
Matthew on Google, Trustpilot and Checkatrade, Manhole Cover Replacement in Crystal Palace, SE19
"The team replaced a cracked rainwater gully, they had to dig out the concrete to install it but left everything immaculate afterwards. They conducted a survey of the drains and when they could not complete it due to a blockage, they came back shortly afterwards with the jetting equipment so they could finish it."
Jane on Trustpilot, CCTV Drain Survey, Drain Jetting and Drain Repairs in Blackheath, SE3
"Drainsmart came round to do a camera survey of our drains which turned out were in need of crack repairs, clearing, manhole rebuild and root clearance and produced a very detailed report noting all issues found. They carried out the work as detailed in the report, giving regular updates as they went along. Extra work was required which they carried out alongside what was planned, even bringing in another team in order to get it all finished. Very friendly, helpful and respectful teams. Very happy with work carried out. Would recommend"
Sally on Google, Checkatrade and Trustpilot, Drain Survey and Drain Repairs in Orpington, BR6
"Arrived on time and were very helpful"
Chris on Google, CCTV Drain Survey in Dorking, RH4
"Tom and Tony worked really hard and methodically fixing a not altogether straightforward problem"
Rebecca on Checkatrade, Drain Repairs in Guildford, GU3
"We needed a drain survey for a house we were looking to buy, as our surveyor had identified a potential issue, and our architect recommended Drainsmart. We were really impressed by their service - they were available to inspect the drains within 48 hours of our call, the team got the survey done quickly and efficiently and we received a clear and complete report within 5 working days. And in terms of follow-up service, Tony was so generous with his time in talking through any questions we had. So if you need a drain survey, I can heartily recommend that you call Drainsmart!"
Giancarlo on Google, CCTV Drain Survey in Haringey, N22
"Had two great guys (Tom & Tony ) round to re-line our waste pipes 🥴, excellent job done, no hassle & very happy indeed with price and end result. No more blocked pipes 👍👍"
Debbie on Trustpilot, Drain Lining in Clapham, SW11
"Drainsmart offers a reliable and efficient service. The engineers came on time, carried out their work effectively and sent the report swiftly. I would recommend them"
PB on Google, CCTV Drain Survey in Stoke Newington, N16
"Had drains surveyed by camera and flushed out. All engineers very professional and very well presented. Good report and good office backup. Not cheap, but has solved a problem with my drains that has persisted for years and has defeated several other companies. Would recommend unreservedly."
Householder, Blockage Clearance in Belgravia, SW1
"To excavate from Manhole B to the soil and vent pipe and replace all of the pipework. Sam, Dan and Brandon turned up on time on both mornings. They carried out the work efficiently and effectively"
Karen on Checkatrade, Drain Replacement in Cobham, KT11
"A quick and comprehensive response from from both Tony and Tom in resolving a difficult kitchen drainage blockage."
Alistair on Google, Blockage Clearance in Kingston-Upon-Thames, KT1
"Ed & Jay did a fantastic job today laying a new soil pipe under our driveway. Thanks guys!"
James on Google, Trustpilot, Checkatrade and Facebook, Drain Replacement in Croydon, CR0
"The drains have been blocked and men from this firm have fixed the problem very efficiently. The first week was assessed by Tyler and Jay and the following week Ed and Jay fixed the drains. They were very polite, pleasant with neighbours regarding parking, communicated well and answered all my questions explaining the work they were doing and why. They moved and replaced garden equipment as it should be. Ed and Jay took great care in matching new paving stones to old and the final result is very good as it does not look as though there has been any paving disruption at all. It is all even and smooth as they took care so that the levels were not tripppable. Very nice young men to deal with pleasant manner and commented upon by my neighbour. Thank you"
JMC on Trustpilot, CCTV Drain Survey and Drain Repairs in Hampton, TW12
"We were recommended to these guys and what a great company! Great detailed advice on the phone when we initially contacted them, very helpful, a very friendly and knowledgeable couple of guys completed the work, they were both very thorough, patient and had lots of good advice to give. 100% Recommend Drain Smart!"
Gary on Google, CCTV Drain Survey in London
"I contacted DrainSmart a few weeks ago to get a quote to replace a 2' (60cm) section of old cast iron drainage pipe. After receiving a number of highly inflated quotes for the work ranging from £2,300 to £6,000. I was given a quote by Tony (who was lovely by the way) that was reasonable. This morning Ed and Monty arrived on time and ready to work, they were both very pleasant, communicative and kept us informed of what they were doing. They were happy to answer our questions, about the work they were doing. Efficient is an understatement, the work was done neatly professionally they cleaned up so well it was hard to believe they had been there doing any work at all. They are a great asset to the company. I can only highly recommend. Thank you Drain Smart"
Paula on Google and Trustpilot, Drain Replacement in East Dulwich, SE22
"Excellent team very polite and hard-working job done to a high standard"
James on Checkatrade, Drain Repairs in Stoke Newington, N16
"Extremely professional, friendly team who made the whole process of arranging a cctv drain survey effortless. Would definitely recommend."
Anonymous on Trustpilot, Drain Survey in London
"Excellent service! Same day service. Jim arrived bang on time with a friendly smile and a sense of humour. Job was clean and efficient. Would thoroughly recommend."
Louise on Checkatrade, Blockage Clearance in Beckenham, BR3
"Polite, friendly, professional and efficient service. The appointment was arranged at very short notice and they were able to attend the next day. Would definitely recommend."
Theresa on Trustpilot and Checkatrade, Drain Investigation in Hornchurch, RM12
"Very efficient and reliable. Would recommend."
Charlotte on Google, CCTV Drain Survey in London
"Following on from the survey, Ed and his 4 man team arrived to carry out the repairs. All the crew were careful and considerate on our property and conduced themselves very professionally. Ed himself was a lovey chap, polite and friendly and was always happy to explain what he was doing and why. On the day, he identified some unnecessary repair work which we didn't proceed with and was very flexible in building a nice gully surround out of house bricks when the pre-fab one was found to be defective. Thoroughly recommended."
Chris on Checkatrade, Drain Repairs in New Malden, KT3
"Ed and Jay attended on 2 very hot days to locate and clear a blockage affecting 4 flats. They were very polite, courteous and respectful of my property. It was a very difficult job but was completed with hard work and humour. I was kept informed at every stage and they never left without telling me what was going to happen next. A difficult job which was completed on extremely hot days without complaint."
Louise on Checkatrade and Trustpilot, Blockage Clearance in Banstead, SM7
"Sam and Dan did a fantastic job removing a blockage from a drain that was affecting us for several days and causing some flooding in our kitchen. They were fast, efficient and very communicative. I would call them again without hesitation. Thank you!"
Fernando on Google, Blockage Clearance in Camden, NW2
"Great survey, great advice - will use again for future properties"
Clive on Google, Drain CCTV Camera Inspection in Forest Hill, SE23
"Drainsmart were recommended to me to carry out a survey prior to purchasing an old property. They did a great job and discovered quite a few issues. I've subsequently moved in and Ed, Jay and the team have just been to carry out some of the remedial work and have done a great job. I have nothing but praise for this company, and would recommend them to anyone in need of any type of issue with their drains."
Liz on Trustpilot, Drain Survey and Drain Repairs in Balham, SW12
"Got a drain-hub moved in my garden and the team was fantastic. Tom and Tony did a terrific job and the drains have been working perfectly ever since. Highly recommended!"
Michael on Google, Drain Repairs in Clapham, SW2
"From the moment I contacted Tony at Drain Smart I had 100% confidence that he understood the complexity of the job. He was the 4th company I had spoken to and no-one else had provided this assurance. Tony and his team - Ed, Jay, Sam and Dan - were outstanding from start to finish. They knew exactly what to do and worked flat out to get the job done left the place clean and in good order. Would use again without hesitation."
Sinead on Checkatrade, Interceptor Trap Replacement and Blockage Clearance in Enfield, N13
"Ed and Jay have done a great job fixing the drains. They were on time, courteous and cleaned up afterwards. They took the time to explain the problem to me which I appreciated. Thank you."
Jane on Google, Gully Replacement in Forest Hill, SE23
"Had a really bad blockage, and Ed managed to sort it out easily. Was very helpful and friendly too! Would definitely recommend Drainsmart again."
Nat on Trustpilot, Drain Blockage Clearance in Kent
"Great service from Ed and Jay today. Went the extra mile to sort out issue with drains, dealt with ancient manhole covers and difficult infrastructure and left everything shipshape. Thank you guys!"
Joanna on Google, Drain Repairs in Kensington, W8
"Turned up early, got in done quicker then expected with no mess or fuss, very quiet and caused no issues. Ed and jay are very knowledgable and helped me with questions on other issues. Really precise, cheapest I could find. Would definitely recommend."
Lydia on Google, Drain Repairs in Grays, RM17
"Fantastic job... Ed and Jay did a fantastic job excavating our alleyway, fixing our cracked pipework, refilling with concrete and fitting a rat flap. They left the place cleaner than they found it. I have booked for them to come back in a few weeks and fix the front rainwater gully. The whole team were quick to respond and very clear and concise with their quotes. Just the kind of company I like to use. Thanks so much. Highly recommended."
Amy on Google and Trustpilot, Drain Replacement in Forest Hill, SE23
"Very professional, quick, and clean intervention. I would recommend them to anyone who needs pipe surveys within their premices."
Caroline on Trustpilot, Drain Survey in London
"Tom and Tony were very communicative and efficient in their work. They were polite and considerate and helped us to minimise the disruption for the other occupants of the building. Highly recommended!"
Simon by email, Drain Replacement in Camberwell, SE5
"Responsive, attentive and helpful. Responds to emails in a timely manner, professional team, have used before and would use again."
Jan on Trustpilot, CCTV Drain Survey in Gipsy Hill, SE27
"Fantastic company, were able to offer next day callout for CCTV survey and turned around the report within 24hrs. All for a reasonable price and with great customer service."
Luke M on Trustpilot, Drain Survey in Southwark, SE17
"Drainsmart offered a very quick and efficient service. They were able to organise a full drain survey within 48 hours of my initial call to them. I paid for the express survey service and received the survey less than 24 hours after the drain survey was completed. The drain survey is extensive and clear. I would recommend Drainsmart as a responsive and reliable drainage survey company that is genuinely local to South East London. Customer service was also very clear and helpful."
Zoe H on Google, Checkatrade, Trustpilot and Facebook, Drain Survey in South Norwood, SE25
"@drainsmartltd have been fantastic, so knowledgeable and efficient."
Customer on Instagram, Drain Lining in Bromley, BR1
"Very happy with the service provided. Very helpful on the phone before and after the drain survey. Would use again."
Luke on Google, Trustpilot and Checkatrade, CCTV Drain Survey in West Wickham, BR4
"Used them for a CCTV drain survey. Good communication. Clear output. All good. Thanks"
Sean on Google, CCTV Drain Survey in Walthamstow, E17
"Late last year I had the Drainsmart team help with a CCTV review of my drains. The whole process was very smooth and the team were great to deal with. I also obtained a quote to install a drainage gully. When I booked this in a few weeks ago I had really helpful and responsive service from Megan in the office. Tom and Lol have just finished up on site and I'm very happy with the job. The guys were on time and did a very quick and professional job. Drainsmart is a pleasure to deal with. Thanks all"
Jeremy on Trustpilot, Drain Survey and Drain Repair in Lewisham, SE13
"Having never had a domestic drainage issue before, I had no idea where to even begin. I started by - unfortunately - going with a different company, who after three visits (and hundreds of pounds) still couldn’t tell me what was actually wrong. They said my only option was to excavate down through the concrete under the house. I rang Tony at drainsmart for a second opinion and within 10 minutes of arriving to the property his team had a pretty good idea of what was wrong. It became clear to me that they actually checked things properly and thoroughly (unlike the other company who didn’t even look in the front drain gulley - sigh). The drainsmart team did a cctv survey for me, identified the issue, came back the next week and did the work without any need to dig up kitchen floor. Without a doubt they saved me many thousands of pounds. Tony, Michael and Brendan were all so polite and helpful I cannot explain how brilliant the Drainsmart team were. They explained things really well to me, a total novice about all things drainage! They kept me in the loop and were really respectful on-site too. I would recommend drainsmart to anyone in a heartbeat."
RA on Google, Drain Investigation in Lewisham, SE8
"Really good service. Quick and easy quote and they were avaliable within a few days to do the job. The report was sent to us 3 days of the work and the Drawings are a really good added bonus. Really precise, cheapest I could find. Would definitely recommend."
Lydia on Google, CCTV Drain Survey in Grays, RM17
"Drainsmart did an absolutely brilliant job for me a few weeks ago when I found I had a drainage issue. Tony was brilliant at keeping me in the loop from the office and Michael who came out for the visits was such a lovely guy who identified the problem quickly and was back within the week to fix it. Since the work was completed everything is now all sorted and we haven’t had an issue. I would highly recommend Drainsmart for anyone who wants an honest opinion from an extremely knowledgeable team. These guys aren’t just out to make a quick buck from you or to overcharge you. It feels more like they really want to help you get your issue sorted properly, which seems a rarity these days but I was just so impressed by the company I wanted to write this review. Thanks Drainsmart!"
Rosie on Trustpilot, Drain Survey in Deptford, SE8
"Lewis and Toby cleared a very badly blocked drain at our home last week, arrived on time and did a super job. We have used drainsmart a few times and they've always been good. We asked them late last week to visit another property and they were here first thing this morning to collect keys, Lewis and Dom have already done the job this morning. 100% recommend."
A Hood on Checkatrade, Drain Survey and Drain Cleaning in Kingston, KT1
"Rapid response to my drain blockage problem which was more difficult than to clear than expected. Ed and Toby were fantastic, really polite kind and explained everything they were doing to stop me getting even more stressed. Really good service. Thank you very much."
Alison on Trust Pilot, Drain Blockage Clearance in Crystal Palace, SE26
"The guys arrived on time and were methodical, thorough clean and tidy. I was very impressed with the detail of their reports and video clips. The service from the office staff was efficient too. It certainly felt like value for money, even though sadly for me what they found were extensive problems but hey, that's what you pay your money for."
Barry on Checkatrade, Drainage Survey in Crystal Palace, SE19
"The team at Drainsmart are absolutely amazing. From the get-go, Tony explained things to me really clearly, which as a total novice in drains (no surprise there) I really appreciated.
Michael who came out to visit me identified the problem super quickly (where another drains company had failed to do so across three hour long visits ). He then came back the next week to fix it. I would really highly recommend Drainsmart and found them to be trustworthy, reliable and price-competitive too. Also, they’re a nice bunch of people to deal with - timely with everything and just generally nice people!
Thank you Tony and team"
Ms Akenhead on Facebook, Drain Survey in London
"Great Service, very quick response to a blocked drain issue. Very reasonable price and good job undertaken. Very caring in dealing with elderly parents"
Roger on Google, Checkatrade and Trustpilot, Drain Blockage Clearance in Beckenham, BR3
"Professional service throughout, was so pleased by the service I received with a quick turn around time and detailed report to match. Would definitely recommend to anyone who needs help with their drains."
Jack on Checkatrade, Trustpilot and Facebook, Drain Survey in Crystal Palace, SE19
"I can't recommend this firm enough. Quick, efficient and professional in work and reporting back and reasonably priced. A1"
David on Google, Checkatrade and Trustpilot, Drain Survey in Dulwich, SE26
"We found Drainsmart to be a trustworthy and reliable company to use. Ed and Toby who carried out the repairs were polite and tidy, and good at communicating what was being done. We would definitely recommend them."
Lizzie on Facebook, Checkatrade and Trustpilot, Drain Repairs in Mitcham, CR4
"Highly recommend for diagnositc drain survey - great communication, professional , efficient. We used Drain Smart for a CCTV drain scan and quote for works when buying a property and they were efficient, quick, and thorough in their report, survey, and follow up. The sellers were also pleased with their professionalism and it made the process very smooth during negotiations. Highly recommend for diagnostic work. We are yet to have the remmedial works completed, but survey-wise, top notch."
JL on Trustpilot, Drain Survey in Herne Hill, SE24
"Great and thorough service!"
MS on Google
"Really friendly professional service. Very interesting watching the survey take place and the guys who attended explained to me what they were doing clearly. Thanks very much!"
Laura on Google, Drain Survey
"Excellent service by Drainsmart. Provided quote online based on a photo of the problem. Engineer was available next day. Completed the job very quickly and to a high standard. 2nd time I have used Drainsmart. Would highly recommend."
Michael on Checkatrade, Gully Replacement in Beckenham, BR3
"The Drainsmart team worked hard to install the new soakaway, and did a good job at keeping the driveway tidy during the works. They answered any queries we had about the works in progress, and kept us informed when poor weather conditions (snow) meant a temporary halt to the works. They were quiet workers - especially important for domestic premises. Tony in the office was helpful in addressing some queries I had concerning the siting and operation of the soakaway. I found the site plan provided as part of the initial quotation helpful for clarifying the position of the new soakaway."
Claire on Checkatrade, Soakaway Installation in Chelmsford, CM1
"Impeccable service from start to finish at very reasonable prices. I required a CCTV drainage inspection in Bromley and was recommended this company by my structural engineer. Everything went smooth right from the start till finish. A very comprehensive report was sent outlining clearly the observations, the risks and the conclusion along with a breakdown of recommended actions showing estimated costs. I later had a follow-up question to clarify a certain issue and Tony was super helpful and got back to me so promptly I would strongly recommend Drainsmart LTD for any drainage-related services."
LAR on Google, Trustpilot and Checkatrade, Drainage Survey in Bromley, BR2
"Excellent work by an impeccable team, all on time and on budget."
Mr J on Checkatrade, Drain Repairs in Beckenham, BR3
"The work was carried out to a high standard and options presented when they were required with no negativity when the option to not change was chosen. Great professionalism from the team that did the work they were very friendly, considerate and worked to get the job done on time and in budget. Great service, great company would definitely consider using again if any other works are required."
JK on Checkatrade, Drain Repairs in Dagenham, RM10
"Absolutely amazing service. They arranged to attend site at very short notice and the report was received shortly thereafter. We highly recommend, and will definitely use again."
Jo on Google, Trustpilot and Checkatrade, Drain Survey in Balham, SW12
"Very Professional service, I've booked a last minute CCTV Drainage Survey on a property that I am buying and they kindly accommodate the booking on the next day morning, very professional report, detailing all the issues and solutions for the problems founded. They also kindly called me on the afternoon to explain the problems founded and costs. Very happy with the service and will definitely book again."
A Rocha on Google, Trustpilot and Checkatrade, Drain Survey in Banstead, SM7
"Prior to purchasing a property we requested Drainsmart to perform a CCTV inspection. There were some questions over access and they gave helpful explanations about what would happen in different eventualities. Following the inspection I had a few questions which they were very quick to respond to. A helpful service."
Alex on Trustpilot, Drain Survey in Wimbledon, SW19
"Really pleased with the quality of the service and workmanship the team from Drainsmart provided me for by business premises. They were there when they said they would be and worked efficiently to get the job done as quickly as possible."
Andy on Trustpilot, Drain Repairs in Kent
"The guys that completed the work were very professional, knowledgeable and carried out the work in a good manner."
Emma, Drain Repairs in Romford, RM2
"I was so happy with the excellent job that the company did to repair my drain cover."
Paula, Manhole Cover Replacement in Croydon, CR0
"I use Drainsmart for most of our companies drainage survey needs, they are always quick to respond, good value and have given very good customer service."
Simon on Trustpilot, CCTV Drain Surveys in London and Kent
"Drainsmart were professional and efficient. We would not hesitate to use again."
Matthew on Checkatrade and Trustpilot, CCTV Drain Survey in Brixton, SE24
"I am so impressed with your engineers. Such nice and hard working young men. They never seem to complain, even though the weather isn’t so nice!"
JC, Drain Repairs in Blackheath, SE3
"Thank you for going the extra mile in adding details to our invoice. The insurance company will reimburse us up to our policy cap!"
CW, Drain Repairs in London
"Just to let you know I was delighted with the work that Ed and Loll (?) did yesterday. They managed the whole thing very efficiently, kept me involved in what was going on all the way, tidied up impeccably afterwards and dealt with the change in the plan very well."
Jo, Drain Repairs in Brixton, SW2
"Really happy with the work and the guys on the day a big thank you to them and yourself for organising"
Jason, Drain Lining in West Wickham, BR4
"We repaired a manhole and broken pipework, requiring material excavation of the kitchen. The engineers were reliable and hard working. They were diligent and determined in clearing the difficult blockage and making the necessary repairs thereafter (including felt lining of pipes). Their professionalism helped ease the stress of the works. They provided regular updates throughout and left the work area tidy. The head office also professional by provided a quote that clearly articulated the scope of works, which they adhered to. I definitely recommend this firm based on my experience."
10/10
Courtney on Checkatrade, Drain Repairs in Chiswick, W4
"Could you please thank Edd and Tony for their hard work yesterday, a job well done."
Mr King, Drain Repairs in Stratford, E15
"The work you and your colleagues have provided has been greatly valued. Yourself and your colleagues have been highly professional and very helpful. I am very grateful for the work you and your team have provided."
Ms Williams, Drain Installation in Crystal Palace, SE19
"Just once again wanted to express our gratitude for the work you have done. We are extremely happy that we can finally put this issue to bed and move on with our lives and enjoy living in our home. Thank you for putting the missing pieces of this puzzle together!"
Nina, Drain Repairs including Drain Lining in Notting Hill, W11
"Thanks so much for such a thorough report!"
Mike, CCTV Drain Survey in Brixton, SW2
"Very professional company from initial survey to completion of work. Excellent communication with Tony and team who provided a clear plan of action to resolve drain issues which included replacement of a badly collapsed soil pipe bend and several sections of cracked pipework running under the house. The team who completed the work (Jay and Sam) were experienced and professional throughout and kept me informed with each stage of the repair work. Highly recommend. Thanks!"
10/10
N Smith on Checkatrade, Drain Installation in Chislehurst, BR7
"I was very impressed with the professional installation of a new drainage tank and pump installed by Drainsmart. They came up with a very competitive quote and did an excellent job. I will happily use them again if I encounter any other drainage issues."
5/5
Paul Green on Trustpilot, Drain Installation in Lee, SE12
"Thank you for the comprehensive report you provided us with."
Jane, CCTV Drain Survey in Bromley, BR2
"I am soon to be a new home owner and was advised to carry out a CCTV survey. I didn't have any understanding of drains or surveys etc but the format of the drawings and report are so clear and easy to follow it made it easier for me to understand."
10/10
Amy on Checkatrade, CCTV Drain Survey in Orpington, BR5
"Men were very polite and tidy."
10/10
Emma on Checkatrade, Drain Repairs including Drain Lining in West Wickham, BR4
"Very polite and efficient. The results were explained to me on the day and I received a written report the following morning."
Jack on Checkatrade, CCTV Drain Survey in Hackney, E10
"We engaged Drainsmart to conduct a drain survey in advance of buying our new property. Their report was invaluable during the sale process, so it was a natural choice to go back to them for the work. The team that worked with us were fantastic. This was a huge job and involved escavation of our patio and drive together with removal and making good to cabinets in our utility room. They were evidently expert at what they do, sharing their insights and dealing with unexpected issues in a collaborative and helpful way. They went over and above when they identified a new area of concern."
Louisa on Checkatrade, Drain Repairs in Orpington, BR5
"The team came early during the time slot that I had been provided and they were quick and efficient in carrying out their work. And also gave immediate feedback on their findings."
Mr S on Checkatrade, CCTV Drain Survey in Lewisham, SE15
"DrainSmart provides a professional service and the final report and drawings provided Salk the information required."
Sarah on Checkatrade, CCTV Drain Survey in Chatham, ME1
"Drainsmart were incredibly accommodating and helpful. We requested the above urgent works and they managed to book in both appointments within a 24-hour notice. Following the inspection, they produced the survey reports the very next day therefore super-efficient and cooperative. Cost wise they were also very reasonable. As an architect, I would highly recommend their services for drainage surveys on new projects as well as potential homebuyers. Both the admin team and Tony Marsh the contracts manager were extremely friendly and a great reminder of how customer service should be. Thank you."
MA on Checkatrade, Drain Cleaning by high pressure water jetting and CCTV Drain Survey in Clapham, SW4
"Knowledgeable and excellent staff both on site and office based. Look forward to working with you again."
Tadems Architects on Checkatrade, CCTV Drain Survey in Battersea, SW8
"We cannot fault the service we have received from this fantastic company. Fast, efficient and courteous throughout the whole process, we haven't had to worry about a thing. Their service has been outstanding."
Elizabeth on Checkatrade, CCTV Drain Survey in Kenley, CR3
"Great easily understood report and good workmanship from all the team"
Mrs K on Checkatrade, Root cutting and Drain Lining in Dartford, DA1
"I would wholeheartedly recommend Drainsmart! I have used them at 3 separate properties, the first being about 12 years ago and they have dealt with the issues every time. This last visit included finding a manhole cover I did not know existed that was buried under my front lawn; the turf had grown downwards to cause the blockage. They are professional, polite and reasonable in their charges."
5/5
L Vigurs, Drain Repairs in Edgware, NW7
"I cannot speak highly enough of this company. I have had to use them several times in the last 12 months for a number of reasons: eg a drain survey to re-routing a drain. The reception/admin team is prompt and efficient, and the work done has been professional and to a high standard."
5/5
Mr Chaim Klein, CCTV Drain Surveys and Drain Repairs in London
"The work was done efficiently and as cleanly as possible given that they had to open all the drains and insert a camera."
5/5
Danielle, CCTV Drain Survey in Beckenham, BR3
"Great service provided in all aspects. All very friendly and professional."
5/5
Mrs C, CCTV Drain Survey in Weybridge, KT13
"Drainsmart fitted me in at short notice, carried out the survey and got the report back to me quickly."
5/5
Daniel V, CCTV Drain Survey in Chelsea, SW3
"Your team of guys who carried out the work on 17th and 18th of November were a very nice bunch of guys and in particular the dark-haired gentleman who said he use to live in the area. They were polite, friendly and just a lovely bunch of guys, they are a credit to your organisation, especially due to the length of time trying to get the other party to agree to getting the work done. It was like fresh air seeing them turn up."
5/5
O Kitson, Drain Repairs in Plumstead, SE18
"Thank you very much for your work and all that useful additional information."
5/5
SB, CCTV Drain Survey in Sevenoaks, TW1
"Jamie and Tyler provided a first-class job, and their work was much appreciated."
5/5
P Scott, CCTV Drain Survey in Twickenham, TN13
"Fast, efficient service for a reasonable price. Would use again."
5/5
F Davis, CCTV Drain Survey in Banstead, SM7
"I am extremely happy with the quality of the work that the two lads did and I would like to send them my thanks. I will recommend your company to any of my friends, colleagues or acquaintances if they need drain services in the future."
5/5
G.I., CCTV Drain Repairs in Blackheath, SE3
"I have watched the very hard work being done to clear the blocked drain. It was obviously a hard blockage to clear and the young man doing the work deserves a medal - it is so good to be able to say that it was a job well done. He also hosed down the lane, which is the best I have ever seen it. Please thank the team, judging by their work today, I would certainly recommend them."
5/5
L Black, Drain Unblock in Croydon, CR0
"Thank you for the inspection report, your prompt responses to my queries, the quick scheduling of the inspection and the fast turn around on the report. Excellent work!
R Ziel, Kensington, W8
Also a big thanks to the team you sent out, I'm sure I was in their way asking all sorts of questions and looking at the monitor. They handled my questions and intrusion with informative answers and politeness. Also, a job well done! Very happy with the service you provided!"
5/5
D Keenor, Drain Repairs including Drain Lining in Bromley, BR2
"Please pass on my thanks to the team who came to do the work, they were excellent and very helpful."
5/5
Jan G, Drain Lining in Greenwich, SE10
"This was an urgent short notice request to complete and report on a CCTV drain survey in connection with a property purchase in Wimbledon following on from a Building Surveyor's recommendation. Drainsmart could not have been more understanding and helpful throughout. They fitted the survey at short notice, completed it with minimal disruption for the current property owner and sent me a high quality (and - important for a lay person - readily digestible) report on the same day which enabled us to exchange contracts the following week. We will now do the work recommended."
5/5
John B, CCTV Drain Survey in Wimbledon, SW19
"Very efficient, professional and friendly."
5/5
Anon, CCTV Drain Survey in London
"Seamless. They turned up when they said they would, their report was issued in a timely fashion and it was very clear and straight forward."
5/5
Helena Thomas Architecture Studio Ltd, CCTV Drain Surveys in London
"Drainsmart have been thoroughly professional and extremely helpful from my initial contact with them to the completion of a job well done. All the teams over the three visits have been extremely polite, tidy and hard working - especially during the recent heatwave! I would definitely use them again if the need arises and recommend them to others."
5/5
Richard Cail, Drain Repairs in Brixton, SW2
"Tony was polite and efficient and kept in touch with the progress of the work by email. They did come down to my area on the first day I called however, to take a look at the job as they were in the area which was very nice of them considering at that point they did not know if we were going to go ahead with the work."
5/5
Anon, Drain Repairs in Hayes, BR2
"I phoned a few days ago just to say a massive thank you to the two guys who did work at my property. I am the tenant living here and wanted to catch the guys before they finished but because of my shift was not able to catch them. They were very tidy and clean workmen who showed respect for the garden and everything in it. It was very kind of them to leave a couple of quid for the broken lights and I really appreciated it. You are very lucky to have two such polite and friendly men working for you."
5/5
Emma W, Drain Repairs in Kensington, SW7
"Very reliable, kept us informed at all times. Good report prepared."
5/5
A Smith, CCTV Drain Survey in Fulham, SW10
"They were two delightful young men who carried out their duties very professionally and respectfully which was most refreshing and a credit to your firm."
5/5
H Kowalska, CCTV Drain Survey in Tulse Hill, SE21
"Drainsmart did an excellent job and they were extremely pleasant and courteous to deal with. They left the area very tidy. I would highly recommend them."
5/5
Richard F, Drain Repairs in Peckham, SE15
"We are always pleased to use Drainsmart for both surveys and remedial works and we know that we can rely upon you to come up with the right results. It is also reassuring to have Michael working alongside our regular survey team and to get the efficient and knowledgeable back up from Danielle and others in your office.
We are often commended by clients and instructing solicitors for our thoroughness and ability to identify defects, and it is frequently the drainage element which gets a special mention."
5/5
Nick Axten, CCTV Drain Surveys and Drain Repairs including Drain Lining in London, Kent and Surrey
"Please pass my thanks on to the guys that were here. They were pleasant and worked hard."
5/5
M Faulkner, CCTV Drain Survey in South Croydon, CR2
"Please can I say a big 'thank you' to you and your team for such an excellent and incredibly speedy service - this has greatly assisted us in the process of selling the house, and is very much appreciated!"
5/5
M Watling, CCTV Drain Survey in West Wickham, BR4
"Thanks again for your professional approach – you are streets ahead of the (very underwhelming!) call I had with Dyno Rod!"
5/5
J Rutherford, Drain Cleaning and CCTV Drain Survey in Wimbledon, SE19
"I had a structural survey done on a 1930s property I want to purchase which recommended a drain survey due to cracking in the walls. I called Danielle and she got the survey done the next day. The report was done to a high standard and was easy to understand. Danielle was so helpful with my follow up questions and even sorted me out a specialist insurer (due to the cracking and on advice of my solicitor I told insurers about the structural survey and no one would insure me)! Would not hesitate to recommend this firm."
5/5
Emma K, CCTV Drain Survey in Sutton, SM1
"Can I just say how great the guys were. Ed and his colleague were beyond helpful and they both deserve a special mention."
5/5
James F, CCTV Drain Survey in Southwark, SE24
"Excellent service and kept well informed."
5/5
RDA, CCTV Drain Surveys in London and Kent
"Your guys have been very polite and helpful with this,I can recommend them highly!"
5/5
Mrs Trudie Jackson, CCTV Drain Survey in Guildford, GU1
"We have never had drains work done before so choosing this company was a bit of a lottery. We had three quotes and Drainsmart fell right in the middle, however, their assessment was more thorough than the others, and their breakdown of costs more detailed so we chose them.
We couldn't fault them. What they quoted was exactly what they charged and they even threw in a new manhole cover, which was not part of the job, for free. They stuck to their schedule, the work was thoroughly professional and finished to a very high standard. Two men were with us for three days and were unfailingly polite and cheerful and left the place spotless. We were dreading having this work done, as it involved digging out some of our cellar and was a messy job, but we hardly noticed they were there!
Maybe we were just lucky, but if our experience is anything to go by we wouldn't hesitate to recommend this company."
5/5
James F, Drain Repairs in Egham, TW20
"Drainsmart were professional and very friendly. They did an outstanding job of surveying our drains and then carrying out the necessary work. They also provided a comprehensive report which helped us decide what work to proceed with. They also were happy to speak on the phone to clarify any further points. Wouldn't hesitate to recommend, one of the best companies we've worked with."
5/5
RG, CCTV Drain Survey and Drain Repairs including Drain Lining in Knightsbridge, SW1
"I just wanted to write and say a big thank you to the people that came to do my drains; they worked really hard, were always polite and most importantly they did a really good job."
5/5
J Collier, Drain Lining in Wimbledon, SW19
"I was very pleased with the efficient and effective service."
5/5
V Heal, CCTV Drain Survey in Richmond, KT2
"I must say you have a terrific crew. They work well and explain themselves well."
5/5
C Tileston, Drain Lining in Barnes, SW13
"Carried out as described to me. After the survey Drainsmart called me and gave a very detailed description of what needed to be done and answered all my questions. They evidently are very experienced in the field I would recommend them to anyone with a drain problem."
5/5
K Leonard, Drain Repairs in Leatherhead, KT18
"Just like to say thank you for being really efficient and helpful throughout works on this property. Has been a pleasure dealing with you."
5/5
HW, Drain Repairs and Drain Installation in Cobham, KT10
"Excellent service all the way from the initial survey, report to the final repair and final communication. Was recommended Drainsmart by the RICS surveyors who did my Home Buyers report. Price was exactly that what was quoted and they completed within the time they said was necessary. Overall very happy with the repair and level of service. Would definitely recommend to anyone buying a house/flat and needs a drainage survey or any repair work done."
5/5
A Wace, CCTV Drain Survey and Drain Repairs in Fulham, SW6
"They were very professional in carrying out the work, can not fault their work."
5/5
A Ceresa, Carshalton, SM5
"I just wanted to thank your company and let you know that in the recent heavy downpours in Brixton my shop basement was completely dry and lots of other basements flooded. I am really happy with eh effectiveness of the valve that you installed."
5/5
L Duckett, Anti-Flood Valve Installation and Drain Repairs in Brixton, SW2
"Thanks to both original engineer and guys that came out recently. Was very pleased with the work undertaken."
5/5
Michael, Drain Repairs in Tunbridge Wells, TN1
“Drainsmart were appointed by our insurer’s loss adjuster after we had encountered a flood in our cellar on New Year’s Day. From their initial very thorough and professional investigation, through to the execution of the repairs, which proved more complex and protracted than anyone had first envisaged, I have been most impressed with the performance and attitude of the Drainsmart team. As a Chartered Civil Engineer, I obviously had more than a passing interest in what was going on, and the relationship built up with the gang on site, as well as with you as Contracts Manager in the office, was a positive and very constructive one. The way in which ideas and options were put forward for possible solutions, and the speed and efficiency of the execution was exemplary. Record keeping and provision of information for future reference was dealt with as a matter of course. The quality of workmanship and attention to detail (for example the care taken when reinstating the next-door neighbour’s grass lawn) was excellent. I would have no hesitation in recommending Drainsmart.”
Chris Britton BSc CEng MICE FIHT
“We would like to take this opportunity to thank you (and Crawford) for your prompt response to our claim and for carrying out the works to such a high standard. Everything was left clean and tidy and the repairs appear to have been successful. We will, of course, let you know if we experience any further problems but thanks to your workmanship I trust that will not be necessary.”
Mr & Mrs F. Vvan Oordt
“Following the extensive repair work on our drainage system at Upper Grosvenor Rd, Tunbridge Wells, I would like to thank you personally and your team for the excellent work you have done. I was impressed with your professionalism, flexibility and quality of work. I also much appreciated all the paperwork and reports you have submitted on our behalf to our insurance company and loss adjusters CL (UK). I would be happy to recommend your company to my friends.”
Mrs Lewis-Grey
"Just a quick note to say how impressed we were with the professionalism of your team while they were working at our bungalow. Lee was very informative and took a lot of trouble to explain what they were doing so we fully understood what was happening. They cleared up beautifully when they were finished and as we were not here at the time, can you pass on a big thank you. We are now aware that the drain business is far more complicated than we realised! We would be extremely happy to recommend your firm to any potential customers."
Frances Wood
“I just wanted to pen you a note to express my thanks for completing such a quick and efficient job at my property in Fontarabia Road last week and for making the entire process for my tenants so unobtrusive. As you are aware this had been a problem we had for number of weeks and the tenants were getting understandably increasingly frustrated with the problem, especially after we realised that the problem was from a foul pipe. After having had several drainage and plumbing contractors in to diagnose the problem Drainsmart were the only company to source the problem quickly, find a solution and fix the problem efficiently and without fuss whilst keeping me up to date on a daily basis of where we were throughout the project so thank you very much for coordinating this and please pass my thanks on to your team who were fantastic. It has been an incredibly worrying situation and at one stage I thought I would have to move my tenants out of the property so thanks very much for all your help, needless to say should I have any problems in the future I will certainly give you a call and I’d certainly recommend you to anyone should you require it.”
Marcus Newman
“Thank you for the quick reaction to our drain problems at the church last week and for the speedy action which has enabled us to be ready for this week’s wedding. Everyone worked hard and efficiently and we are much impressed with your service. I would have no hesitation in recommending your services to anyone else.”
Rob Chalmers
“Thank you so much for a brilliant fast, efficient, friendly service at very competitive prices. I’ll definitely be recommending you!”
Keith McNicoll
“I would like to thank you for the reports and say that I have been very impressed with the speed and efficiency of the service you have provided. I will be grateful if you will convey this message to your team. It is refreshing to be on the receiving end of such a professional company. Thank you again. I am sending the invoice payment by BACS today.”
Michael
“Michael and Ed have just left, having done what seems to my untrained eye, an absolutely brilliant job, and they’re a pleasure to deal with. So thank you very much, and Nick and I will await your report, and film as well if I may, with interest and perhaps a little anxiety!”
Jonathan W.
“Since I have been unable to speak to you by phone today I thought I would email you.
First of all I would like to mention the professional, polite and efficient way in which Lee and Luke went about their work yesterday, especially Lee. They are a credit to your company.”
Mr T Baden
“Have had confirmation from Insurer that, thanks to you .they are happy to cover my share of the repairs for which I am truly grateful. As a token of thanks I’d like to send you and your staff your favourite tipple. This is most definitely not a bribe as you have already completed the work and I have paid.”
Drainsmart Customer
“I wish to thank Tony Marsh and his team on a fantastic job carried out on the drain/pipes at this big old house. Extremely helpful and knowledgeable and the plan of the pipework to sewer is much appreciated. Very reasonably priced for level of service, also had help with insurer ,and will definitely recommend them.”
Marguerite Pierre