Testimonials

"I just wanted to write and say a big thank you to the people that came to do my drains; they worked really hard, were always polite and most importantly they did a really good job."

"Drainsmart were professional and very friendly. They did an outstanding job of surveying our drains and then carrying out the necessary work. They also provided a comprehensive report which helped us decide what work to proceed with. They also were happy to speak on the phone to clarify any further points. Wouldn't hesitate to recommend, one of the best companies we've worked with."

"We have never had drains work done before so choosing this company was a bit of a lottery. We had three quotes and Drainsmart fell right in the middle, however, their assessment was more thorough than the others, and their breakdown of costs more detailed so we chose them.     We couldn't fault them. What they quoted was exactly what they charged and they even threw in a new manhole cover, which was not part of the job, for free. They stuck to their schedule, the work was thoroughly professional and finished to a very high standard. Two men were with us for three days and were unfailingly polite and cheerful and left the place spotless. We were dreading having this work done, as it involved digging out some of our cellar and was a messy job, but we hardly noticed they were there!   Maybe we were just lucky, but if our experience is anything to go by we wouldn't hesitate to recommend this company."

"Your guys have been very polite and helpful with this,I can recommend them highly!"

"Excellent service and kept well informed."

"Can I just say how great the guys were. Ed and his colleague were beyond helpful and they both deserve a special mention."

"I had a structural survey done on a 1930s property I want to purchase which recommended a drain survey due to cracking in the walls. I called Danielle and she got the survey done the next day. The report was done to a high standard and was easy to understand. Danielle was so helpful with my follow up questions and even sorted me out a specialist insurer (due to the cracking and on advice of my solicitor I told insurers about the structural survey and no one would insure me)! Would not hesitate to recommend this firm."

"Thanks again for your professional approach – you are streets ahead of the (very underwhelming!) call I had with Dyno Rod!"

"Please can I say a big 'thank you' to you and your team for such an excellent and incredibly speedy service - this has greatly assisted us in the process of selling the house, and is very much appreciated!"

"Please pass my thanks on to the guys that were here. They were pleasant and worked hard."

We are always pleased to use Drainsmart for both surveys and remedial works and we know that we can rely upon you to come up with the right results. It is also reassuring to have Michael working alongside our regular survey team and to get the efficient and knowledgeable back up from Danielle and others in your office. We are often commended by clients and instructing solicitors for our thoroughness and ability to identify defects, and it is frequently the drainage element which gets a special mention.

"Drainsmart did an excellent job and they were extremely pleasant and courteous to deal with. They left the area very tidy. I would highly recommend them."

"They were two delightful young men who carried out their duties very professionally and respectfully which was most refreshing and a credit to your firm."

"Very reliable, kept us informed at all times. Good report prepared."

"I phoned a few days ago just to say a massive thank you to the two guys who did work at my property. I am the tenant living here and wanted to catch the guys before they finished but because of my shift was not able to catch them. They were very tidy and clean workmen who showed respect for the garden and everything in it. It was very kind of them to leave a couple of quid for the broken lights and I really appreciated it. You are very lucky to have two such polite and friendly men working for you."

"Tony was polite and efficient and kept in touch with the progress of the work by email. They did come down to my area on the first day I called however, to take a look at the job as they were in the area which was very nice of them considering at that point they did not know if we were going to go ahead with the work."

"Drainsmart have been thoroughly professional and extremely helpful from my initial contact with them to the completion of a job well done. All the teams over the three visits have been extremely polite, tidy and hard working - especially during the recent heatwave! I would definitely use them again if the need arises and recommend them to others."

"Seamless. They turned up when they said they would, their report was issued in a timely fashion and it was very clear and straight forward."

"Very efficient, professional and friendly."

"This was an urgent short notice request to complete and report on a CCTV drain survey in connection with a property purchase in Wimbledon following on from a Building Surveyor's recommendation. Drainsmart could not have been more understanding and helpful throughout. They fitted the survey at short notice, completed it with minimal disruption for the current property owner and sent me a high quality (and - important for a lay person - readily digestible) report on the same day which enabled us to exchange contracts the following week. We will now do the work recommended."